Accessibility

ArteClock is committed to providing a positive and inclusive online shopping experience for all our customers, including those with disabilities. Our goal is to ensure that all shoppers can navigate, understand, and interact with our website with ease and confidence.

  • Our commitment

    We believe everyone deserves equal access to our digital offerings. Accessibility is an ongoing journey, and we are continually working to improve the user experience for everyone, striving to remove barriers and ensure autonomy and dignity for all users.

  • Accessibility standards & guidelines

    Our efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the internationally recognized standard for web accessibility developed by the World Wide Web Consortium (W3C). These guidelines outline how to make web content more usable for people with a wide range of disabilities.

    We have integrated accessibility throughout our internal policies and provide ongoing training for our staff to maintain digital accessibility across our content and services.

  • Implemented features

    To assist our customers, our website includes the following accessibility features:

    • Alternative text for all product images and meaningful graphics to aid screen reader users.
    • Keyboard navigation support for all site functions, allowing users to browse and complete purchases without a mouse.
    • Sufficient color contrast between text and backgrounds for easy readability for users with low vision or color blindness.
    • Clear heading hierarchy and logical content structure to help users with screen readers understand the page layout.
    • Accessible forms with clear labels and helpful error messages during checkout and registration processes.
    • "Skip to main content" link that allows users to bypass repetitive navigation links efficiently.

  • Known issues and ongoing improvements

    While we strive for full compliance, accessibility is a continuous process. We are actively working to address and remediate any potential issues.

    • Third-Party Content: Our site may include links to third-party websites (e.g., social media or embedded videos) that we do not control. We cannot guarantee the accessibility of these external platforms but encourage you to report any issues so we can work with these providers.
    • Archived Documents: Some older PDF documents may not be fully accessible with current assistive technologies. We are happy to convert these to an accessible format upon request.

    We conduct regular accessibility evaluations and audits to find and fix barriers, ensuring continuous improvement.

  • Feedback and support

    We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing content, using our shopping cart, or placing an order, please contact us.

    We will do our best to assist you and resolve issues promptly.
    rhonda@arteclock.com

    Contact Form:
    Click here to contact us

    Response Time:
    Within 24 hours on business days